NCDOT has established five core values that represent the manner in which we conduct our business. We are committed to using these values to guide us in our everyday decision-making, and we recognize that adherence or non-adherence to these values directly impacts the achievements and success of our organization.

NCDOT Values


We strive for safety throughout our transportation networks as well as in our work and our daily lives.

Customer Service

We respond to our customers, both internal and external, in an open, professional and timely manner.


We earn and maintain trust by responsibly managing the State’s assets, acting ethically, and holding ourselves accountable for our actions.


We draw strength from our differences and work together in a spirit of teamwork and mutual respect.


We pursue excellence in delivering our projects, programs, services and initiatives.