News Releases

10/15/2014: North Raleigh License Plate Agency Conducts Customer Service Training

North Raleigh License Plate Agency Conducts Customer Service Training

Posted 10/15/2014 9:14:05 AM

Office to undergo two-day training sessions RALEIGH — The North Carolina Division of Motor Vehicles will close its North Raleigh license plate agency on Wednesday, October 22 and Thursday, October 23 to conduct customer service training.  NCDMV is currently holding statewide customer service training courses for all office locations. The North Raleigh agency will reopen on Friday, October 24 at 8 a.m.  Agencies located in the immediate area will remain open to provide vehicle registration services. The following locations will be open during the training: Cary – 1251 Buck Jones Road, (919) 469-1444 Raleigh – 1100 New Bern Avenue, (919) 715-7000Wake Forest – 2012 South Main Street, Suite 502, (919) 554-0770Zebulon – 815 North Arendell Avenue, (919) 269-0117 LPAs offer vehicle registration services and title transactions, as well as vehicle license plate renewals, replacement tags and duplicate registrations. Currently, 122 license plate agencies operate across North Carolina.
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10/10/2014: Farmville License Plate Agency Scheduled to Close Temporarily

Farmville License Plate Agency Scheduled to Close Temporarily

Posted 10/10/2014 3:51:18 PM

RALEIGH — The North Carolina Division of Motor Vehicles will temporarily suspend services at its Farmville license plate agency beginning Thursday, October 16. The agency, located at 3672 North Main Street, is closing due to lack of staffing. The agency will reopen once a new staff has been hired and trained.    Agencies located in the immediate area will remain open to provide vehicle registration services. The following locations will be open during this time: Greenville  – 703-D Southeast Greenville Boulevard, (252) 756-5099 Wilson  – 4000 Ward Boulevard, Suite D, (252) 291-8955 LPAs offer vehicle registration services and title transactions, as well as vehicle license plate renewals, replacement tags and duplicate registrations. Currently, 122 license plate agencies operate across North Carolina.
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10/10/2014: NCDMV to Offer ID Cards, Driver License Renewals and Duplicates at the North Carolina State Fair

NCDMV to Offer ID Cards, Driver License Renewals and Duplicates at the North Carolina State Fair

Posted 10/10/2014 11:30:03 AM

RALEIGH – The North Carolina Division of Motor Vehicles will join the family fun, excitement and entertainment at the 2014 North Carolina State Fair from Thursday, October 16 – Sunday, October 26. An NCDMV mobile unit will be open for business from 9 a.m. – 10 p.m. each day, providing information. The unit will be located adjacent to Dorton Arena, near the Hillsborough Street side of the fairgrounds. The Division will offer all customers the opportunity to renew their driver licenses, as long as a written or road test is not required. Driver services will be conducted from 9 a.m. – 6 p.m. Monday through Saturday. Driver licenses are issued through age 65 for eight years and are priced at $4 per year. Drivers 65 and older are issued licenses for five years.  Duplicate driver licenses and ID cards for children and adults can be ordered at the mobile unit for $10 each. The unit will also provide state transportation maps, driver handbooks and brochures. NCDMV urges citizens to come prepared with the necessary documents to order ID cards. Citizens applying for an ID card for the first time will need to provide proof of their full name and date of birth. They will also need to provide a Social Security card and proof of residency in North Carolina. A full list of acceptable documents is available on the official NCDMV website.
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10/9/2014: NCDMV Accepting Applications for Henderson License Plate Agency

NCDMV Accepting Applications for Henderson License Plate Agency

Posted 10/9/2014 12:45:29 PM

DMV seeking contract applications by November 10, 2014 RALEIGH — The North Carolina Division of Motor Vehicles is accepting applications for a Henderson license plate agency. The current agency is operating under a temporary contract.   The policy of the Division is to open applications to operate a license plate agency whenever a contract expires or ends. The current agency, located at 946-D West Andrews Avenue, will continue to operate during the application process and its contractor may reapply to operate the business. Routinely, it takes about four months to complete the application process. Plate agency applications (Form MVR-93 or Form MVR-93AA) are located on the Connect NCDOT website. Interested applicants are invited to download an application form for a motor vehicle LPA or call (919) 861-3332 with questions. The application must be returned to NCDMV no later than Monday, November 10, 2014. LPAs offer vehicle registration services and title transactions, as well as vehicle license plate renewals, replacement tags and duplicate registrations. Currently, 122 license plate agencies operate across North Carolina.  
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9/24/2014: NCDMV, NCDHHS and MorphoTrust Partner to Pilot First Secure Electronic ID Initiative

NCDMV, NCDHHS and MorphoTrust Partner to Pilot First Secure Electronic ID Initiative

Posted 9/24/2014 4:17:16 PM

RALEIGH – The North Carolina Division of Motor Vehicles, in conjunction with the North Carolina Department of Health and Human Services and MorphoTrust, have partnered to pilot a secure electronic ID initiative through a grant awarded by the National Institute of Standards and Technology (NIST).   The grant will administer funding for two years as DMV, DHHS and MorphoTrust research the security and feasibility of establishing a secure electronic ID (eID).  An eID is an individual’s unique online identity used to log onto secure websites and portals. This innovation will allow customers to conduct online business in a safe manner, improve efficiency, quality of service and privacy, as well as reduce costs and fraud risks.    “We are very excited to partner with DHHS and MorphoTrust on this initiative,” said DMV Commissioner Kelly J. Thomas. “Part of our mission is to not only deliver quality customer service through professional driver and motor vehicle services, but also protect accurate and secure information. We feel this grant, coupled with the research we conduct with our partners, will bring us one step closer to furthering our goals.”       The secure eID program will focus on Food and Nutrition Services (FNS) benefits, a federal food assistance program administered in North Carolina by DHHS and county departments of social services.  The pilot study will evaluate opportunities for individuals enrolled in the FNS program to create an eID using their North Carolina driver license or North Carolina identification card to establish a protected identity for accessing services online or utilizing a smartphone (iPhone or Android).   “We are excited about this opportunity to potentially enhance the services provided to our State’s FNS recipients and improve the efficiency of State government through inter-agency collaboration,” said DHHS Secretary Aldona Wos, M.D.  “The use of a secure eID will not only benefit our State’s citizens who depend on FNS benefits but also our taxpayers.”   MorphoTrust is a Massachusetts-based provider of identity-related services to more than three million customers, including 42 states for the production of their driver licenses and ID’s.
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