NCDOT Mobile

Tax Estimator Brings Help to Vehicle Owners

Posted 6/10/2013 10:19:55 AM

New tool is available on official NCDMV website   RALEIGH – Just in time for the mailing of the first combined “Tag & Tax Together” bills on July 1, North Carolina vehicle owners are getting a new tool to help them understand how the new program works.      The “Vehicle Property Tax Estimator” calculates the property tax for individual vehicles based on their identification, age and address. The estimator is located on the official DMV website and can be easily accessed for use by vehicle owners, car dealers and those registering their vehicles online.   “This new estimator will help owners compute their vehicle property tax prior to the new combined bill arriving,” said DMV Commissioner James L. Forte. “We are excited to have another way to show drivers how the program works.”   The DMV website offers many other informative guides to the “Tag & Tax Together” program. An easy-to-read map of the combined notice is posted on the website, showing where property tax information is listed on the bill and how to find vehicle registration facts. Additionally, frequently-asked questions about the new billing program are posted in English and Spanish.   Vehicle owners can tell if they will be receiving one of the first new bills by checking to see if they have a “9” (for the month of September) sticker on their license tag. With each passing month, additional vehicle owners will receive the new notice when their renewal is due. By mid-2014, the program should include all North Carolina vehicles.   The new “Tag & Tax Together” program was created by a law passed by the General Assembly in 2005 that makes vehicle property taxes due in full before a vehicle’s registration can be renewed. The new combined payment program has required the coordinated effort of all 100 county revenue offices, the state Department of Revenue and NCDMV.   ***NCDOT***

Click this image to view at original resolution

View on NCDOT.gov

NCDMV Launches Saturday Hours at Offices Between Sylva and Shallotte

Posted 5/28/2013 3:03:50 PM

RALEIGH – The N.C. Division of Motor Vehicles will launch expanded hours at five additional driver license offices between Sylva and Shallotte starting Saturday, June 1.   Expanded schedules will begin Saturday at the Sylva, Morganton, Troy, Smithfield and Shallotte offices. With their addition, 19 driver license offices statewide offer new schedules that include Saturday services.   “The new hours are continuing to build greater opportunities to improve customer service and accessibility to DMV offices for North Carolina drivers,” said Motor Vehicles Commissioner James L. Forte.   The five offices will be open the first Saturday each month from 8 a.m. to noon and closed the following Wednesday afternoon from noon to 5 p.m. On other weekdays, they will be open from 8 a.m. to 5 p.m.   Most regular driver license services, including regular road tests, will be offered on Saturdays, with the exception of CDL skills tests, medical re-exams and motorcycle skills tests.   Contact information for the new offices offering Saturday hours is: Sylva, 876 Skyland Dr., Suite 2, 28779, (828) 586-5413 Troy, 168 Glen Road, 27371, (910) 572-2001 Morganton, 260 Enola Road, 28655, (828) 438-6294 Smithfield, 3783 U.S. Hwy. 301 South, 27577, (919) 934-3187 Shallotte, 5298 Main St., 28459, (910) 754-5114   NCDMV first began expanded hours on March 2.  Offices now open every Saturday are located in North Raleigh, North and West Charlotte, Greenville, South Fayetteville, South Durham, South Wilmington, Jacksonville, West Greensboro, Monroe and Asheville. Additional offices that open the first Saturday each month include Manteo, Ahoskie and Wilkesboro. DMV issued more than 4,000 licenses and ID cards on Saturdays during March, April and May.   DMV’s goal is to make sure that 85 percent of the state’s population is within 30 miles of an office offering expanded hours.    ***NCDOT***
View on NCDOT.gov

Monroe DMV's Saturday Hours Help Busy Charlotte Metro Area

Posted 5/16/2013 3:32:28 PM

    RALEIGH – The N.C. Division of Motor Vehicles reminds its customers in the busy Charlotte metro area that the Monroe DMV office is continuing to offer its new Saturday hours this weekend. The Monroe DMV office is also open an additional hour each weekday, now staying open from 8 a.m. until 6 p.m., Monday through Friday.   The NC DMV began the expanded hours program in early March and now has 14 driver license offices participating in this statewide effort to reduce overall wait times and improve customer service for drivers. The Monroe DMV office, which is particularly convenient to residents south and east of Charlotte, is located at 3122 Hwy. 74 West. Its phone number is (704) 283-4264.   “We want to accommodate the busy schedules of North Carolinians,” said NCDMV Commissioner James L. Forte. “The Monroe DMV’s expanded hours offer a wait time oasis in the Charlotte area, and we encourage local drivers to take advantage of this opportunity to make their visit to the DMV easier and more convenient." The office is open on Saturdays from 8 a.m. to noon. Most regular driver license services, including regular road tests, will be offered during this time, with the exception of CDL skills tests, medical re-exams and motorcycle skills tests. The office is also open for extended hours, from 8 a.m.- 6 p.m., during the week. Testing services will be available until 5:30 p.m., but regular road tests will not be administered during rush hour.   With the addition of the Monroe office to the expanded hours program, DMV is moving closer to its goal of making sure 85 percent of the state’s population will be within 30 miles of an expanded hours office.   ***NCDOT***

Click this image to view at original resolution

View on NCDOT.gov

NCDMV Expands Hours at Third Round of Offices

Posted 5/1/2013 11:55:22 AM

Launch of Saturday hours begins May 4 at eight offices    RALEIGH – The N.C. Division of Motor Vehicles will launch expanded hours at eight additional driver license offices from the mountains to the coast starting Saturday, May 4. The new hours are part of an effort to improve customer service and reduce wait times for North Carolina drivers.   Expanded schedules will begin Saturday at the South Wilmington, Jacksonville, Manteo, Ahoskie, West Greensboro, Monroe, Wilkesboro and Asheville offices. Fourteen driver license offices statewide now offer the new schedule.   NCDMV first began expanded hours on March 2 in North Raleigh, West Charlotte and Greenville. Offices in South Fayetteville, South Durham and North Charlotte were added on April 6.  As a result of Saturday hours at these six offices, DMV has completed over 2,000 issuances during March and April.   Five of the new offices, located in South Wilmington, Jacksonville, West Greensboro, Monroe and Asheville, will be open each Saturday from 8 a.m. to Noon and, beginning on Monday, May 6, also for an additional hour on Monday to Friday afternoons, from 8 a.m. to 6 p.m.   Most regular driver license services, including regular road tests, will be offered on Saturdays, with the exception of CDL skills tests, medical re-exams and motorcycle skills tests. Testing services at these offices will be available until 5:30 p.m. weekdays, but regular road tests will not be administered during rush hour.   The other three offices, located in Manteo, Ahoskie and Wilkesboro, will open the first Saturday of the month from 8 a.m. to Noon and will be closed the following Wednesday afternoon from Noon to 5 p.m. They will offer the same Saturday services as the other DMV offices, but they will not open for an additional hour during the week.   Over the coming months, DMV will announce the participation of additional offices offering expanded hours.   Contact information for the new offices offering Saturday hours is:   South Wilmington, 2390 Carolina Beach Road, 28401, (910) 251-5747 Jacksonville, 299 Wilmington Highway, US Hwy. 17 South, 28540, (910) 347-3613 Manteo, 517 Budleigh St., 27954, (252) 475-3712 Ahoskie, 242 NC Hwy. 42 West, 27910, (252) 332-5525 West Greensboro, 2391 Coliseum Blvd., 27403, (336) 334-5438 Monroe, 3122 US Hwy. 74 West, 28110, (704) 283-4264 Wilkesboro, 1230 School St., 28697, (336) 838-4725 Asheville, 1624 Patton Ave., 28806, (828) 251-6065    ***NCDOT***
View on NCDOT.gov

'Tag and Tax Together' Combined Bills Will Be Delivered on Revised Schedule

Posted 4/30/2013 6:57:52 PM

Bills will go out in July rather than May     RALEIGH — The first combined tag and tax notices will be mailed on a revised schedule, going out for September renewals rather than for renewals due in July. The revision allows for additional time to test and certify systems provided by vendors supplying online services for vehicle dealers.     The program will still be ready to implement on July 1 and that is when the DMV will begin collecting, however the first combined tag and tax notices will now be for vehicle renewals due in September 2013.   The new bills will reflect both vehicle property tax information from counties and other taxing jurisdictions, as well as vehicle registration and inspection information. Drivers used to pay for tags and taxes separately. The new program, “Tag & Tax Together,” will require one payment for both bills. Both tag renewals and tax payments must be paid in full to renew vehicle registration.   An easy-to-read map of the combined notice posted on the DMV website shows where property tax information is listed and how to find vehicle registration facts. After receiving your entire payment, NCDMV will renew your vehicle registration and forward the property tax portion of your payment directly to your county revenue office.   Vehicle owners can tell if they will be among the first to receive the new bills by checking to see if they have a “9” (for the month of September) sticker on their license tag. With each month that passes, additional vehicle owners will receive the new notice when their renewal is due. By mid-2014, the program should include all North Carolina vehicle owners.   The DMV website features frequently-asked questions about the combined billing program and contact information for county revenue offices across the state. A Spanish version of the questions has also been posted. (Vea una version en Español de las preguntas más frecuentes.) DMV has produced a video to help explain the new program.   The result of a law first passed by the General Assembly in 2005, the combination goes into effect this summer following the incorporation of county tax rates into the vehicle registration system. It is designed to provide easy one-time payment of vehicle tags and property taxes across the state.   In addition to the “Tag & Tax Together” information on the website, NCDMV, the N.C. Department of Revenue and North Carolina’s 100 counties are working together to get the word out about the new combined program.   Key facts about the program:   ·         The new Tag and Tax Together program is for your vehicle property tax only and does not affect your mortgage or home property tax.    ·         Your vehicle tax will be due at the same time your vehicle registration is due. The due date will be printed on the new renewal notice that you receive in the mail.   ·         Your vehicle’s annual registration renewal fees will remain the same. The increase in your bill is from the addition of the vehicle property tax.   ·         No owner will have to pay taxes twice in the same tax year for the same vehicle. It is important to look at the vehicle property tax year rather than the calendar year. By law, the tax year for your vehicle begins the first month after your previous registration expires. While it is possible to pay twice in a calendar year, no vehicle owner will pay twice in the same tax year or for the same 12-month period.    ***NCDOT***
View on NCDOT.gov